OUR NUMBER one focus is you
At New Vision, we are focused on providing hair & beauty services with the highest levels of customer satisfaction & we will do everything we can to meet your expectations. With a variety of offerings to choose from, we’re sure you’ll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again! Check back later for new updates to our website. There’s much more to coming your way!
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As a client of New Vision Hair and Day Spa it is important to us that you to get the premium times and dates you request. This is why we reserve your future appointments especially for you. We understand that sometimes adjustments and cancellations are necessary, but we ask you to appreciate that when you cancel or reschedule an appointment without sufficient notice, the clients on our waiting list miss the opportunity to receive our services and we miss the opportunity to fill that time.
We understand that life doesn’t always go to plan therefore, we kindly ask that you give us no less than 24 hours notice (48 hours during December) to cancel or reschedule your appointment. Less than 24 hours notice will result in a charge of 15% of the scheduled service amount, this will be added to your next service.
If you are a ‘no show’ meaning you do not show up for your appointment and do not tell us, you will be required to pay 15% of the scheduled service you were booked in for and his will be charged to your next appointment. If you do not wish to pay the cancellation fee, you will not be rebooked.
Please arrive to your appointment on time. If you are 15 minutes late or more, you may be required to book a new appointment day and time as it can interfere with the following clients appointment.
We thank you for your understanding.